Privacy Policy

1. Information We Collect

At Aero Vortex Fluxion Studio, we collect information in the following ways:

• Contact Information: Name, email address, phone number, and mailing address when you contact us or request our services
• Project Information: Details about your architectural needs, site information, project specifications, and design requirements
• Technical Data: Information about your device, browser type, IP address, and website usage patterns
• Communication Records: Correspondence, meeting notes, and project-related communications

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing aerodynamic and fluid architecture design services
• Conducting wind flow analysis and environmental performance optimization
• Communicating about project progress and updates
• Improving our computational design processes and methodologies
• Marketing our services (with your consent)
• Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With structural engineers, environmental consultants, and other professionals necessary for project completion
• Legal Requirements: When required by law, regulation, or legal process
• Business Partners: With your explicit consent, for collaborative projects
• Professional Organizations: For architectural licensing and regulatory compliance

We never sell or rent your personal information to third parties for commercial purposes.

4. Data Security

We implement comprehensive security measures to protect your information:

• Encrypted data transmission and storage
• Secure cloud-based project management systems
• Regular security audits and updates
• Limited access controls for staff members
• Secure backup and recovery procedures

5. Data Retention

We retain your information for the following periods:

• Project Files: 10 years after project completion (as required by professional standards)
• Contact Information: Until you request removal or opt-out
• Marketing Data: Until you unsubscribe from communications
• Legal Documents: As required by applicable laws and regulations

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Consent Withdrawal: Withdraw consent for data processing

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Personalize content and recommendations
• Enable social media features

You can control cookie settings through your browser preferences.

8. International Data Transfers

As a Canadian-based firm, we primarily process data within Canada. When international transfers are necessary for project collaboration, we ensure:

• Adequate protection measures are in place
• Compliance with applicable data protection laws
• Contractual safeguards with international partners
• Client notification and consent when required

9. Changes to This Policy

We may update this privacy policy periodically to reflect:

• Changes in our data processing practices
• Updates to applicable laws and regulations
• Improvements to our security measures
• New service offerings

We will notify you of significant changes via email or website notice.